If the message has been moved incorrectly to the Other tab, select the message and select Move to > Move to Focused inbox. Select the Other tab and see if the message is there. If Focused Inbox is turned on for your account, the message might be in the Other tab. Note: Messages are automatically removed from the Junk Email folder after 30 days and aren't recoverable. To avoid messages being moved to the Junk Email folder by another email app, use a Microsoft app such as Mail for Windows 10 or Outlook for Windows. If you're using a mobile browser, go the Junk Email folder, select the message and select > Mark as not junk. If you're using the Outlook for iOS or Outlook for Android apps, go to the Junk Email folder, select the message and select > Move to Inbox. Check your Junk Email folder and see if the message is there. If the message has been moved incorrectly to this folder, select the message and then select Not junk > Not junk. Sometimes messages are mistakenly marked as junk by other email apps. To learn more, see the Microsoft Services Agreement. If you don’t sign in during this time, we'll assume your Microsoft account is inactive and will close it for you. You must sign in to your Microsoft account at least once in a two-year period to keep your Microsoft account and associated services active. Restore deleted email messages in Outlook.Note: If you haven't signed in to your mailbox at least once in a one-year period, Microsoft will close your mailbox and all email will be deleted. Post questions, follow discussions and share your knowledge in the Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query.

In your inbox, select a newsletter or promotional email.Īt the top of the reading pane, select Unsubscribe. If you want to stop receiving newsletters or promotions, you can unsubscribe using.

Unsubscribe from newsletters or promotions Warning: Items removed from your Recoverable items are permanently deleted and cannot be restored.Īt the top of the message list, select Recover items deleted from this folder.

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